Posts Tagged ‘voice’

Making Decisions

Monday, July 9th, 2012

How do managers at your facility make decisions? Are decisions made independently, or do managers work together as a team to determine the facility’s ultimate direction?According to Garvin and Roberto, authors of the article “What You Don’t Know About Making Decisions,”1 not all decision-making processes are equally effective. The “classic view of decision making has a pronouncement popping out of a leader’s head, based on experience, gut, research or all three,” they say. But to produce decisions of higher quality, leaders need to change their organization’s decision-making processes from one of advocacy to one of inquiry. (more…)